Conversations about 'ideas'
Every month, exec.YOU.tion will custom-produce at least one video for each of our customers to be the catalyst for a specific conversation of interest to your business and your customers. Build enduring relationships and convert customers to brand advocates.
You have an idea for a new product? What do your customers or colleagues think about it? Find out in real-time. Get actionable charts.
How engaged are your customers? Beyond product feedback, why not use your chat platform to encourage unsolicited feedback on how to improve customer service, what your customers like and don’t like about your brand, how they feel about competitors, etc. exec.YOU.tion will compile customer feedback into actionable reports.
'Transactional' conversations
Offer your customers the convenience to order (buy) your products or services from the convenience of their favorite chat app. A one-stop-shop for interacting with customers.
Streamline the way you handle your customers’ appointments: let them make, modify or cancel appointments intuitively in the chat window. They could request automatic reminders too.
Send customized offers to one, several or all of your customers. They could avail them with one click or even share them with a friend.
Leadership conversations
You might not want to flatten your company’s hierarchy. But you can still make everyone feel valued. Empower the sharing of ideas that shape corporate culture (encourage the participation of everyone). Celebrate successes.
Make onboarding new recruits a conversation in which those new colleagues learn about your company culture, but also contribute to it while they are still enthusiastic about joining your team. New blood always brings new perspective. Make the most out of that.
How mature is your corporate culture? What if you democratize performance management by encouraging anyone in the organization to rate anyone else’s work (in identified or anonymous fashion). Irrespective of hierarchy.
Strategy & execution